FAQ

General Chatbot-Related Questions

What is an expert chatbot? An expert chatbot is an AI-powered assistant specifically designed to leverage your unique content and expertise. It provides accurate, context-driven responses, engages users effectively, and enhances customer experience by offering instant support and tailored interactions based on your business's specialized knowledge.

How does a chatbot powered by ChatGPT differ from other chatbots? ChatGPT-powered chatbots use advanced natural language processing to understand and respond in a more conversational and human-like way. This makes them highly effective for customer interaction and content delivery.

Content-Specific Questions

How is the chatbot trained on my content? We train the chatbot using your private content, such as books, training materials, guides, internal FAQs, and other materials you provide. This ensures the chatbot delivers precise and secure responses tailored to your business’s specific needs and knowledge.

What types of content can the chatbot handle? What format does the training material need to be in?   Our chatbots can be trained by anything in PDF format. This can include text, illustrations, and graphs.

Will the chatbot be able to update as my content changes? Yes, we can set up processes to ensure the chatbot stays up-to-date with your latest content.

How much material do I need to create an expert chatbot?  A minimum of 200 pages of training material is required. For more complex subject matter, additional material may be necessary to ensure quality responses.

Problem-Solving Questions

Why is an Expert chatbot useful? An Expert chatbot is useful because it provides instant, accurate responses tailored to your private content and expertise. It allows users to ask the “stupid” questions they may not feel comfortable asking in person. Users can freely bombard the chatbot with questions in a way they might not when interacting with a person. This approach enables users to receive truly expert-level answers without requiring your direct time or attention.

Can you customize the format of the answers provided by my expert chatbot?  Yes, the answer format can be customized for a professional services fee of $300 per hour.

Business-Oriented Questions

Are custom chatbots expensive?  How much does it cost to have my own expert chatbot created and hosted? A custom chatbot can be a cost-effective solution that pays for itself. Creating a proof-of-concept chatbot that is trained on your material costs $5,000 USD.  We offer additional hosting services as well.

How many users do I need to make my chatbot profitable?  Most of our clients charge their users $20 / month for access to their chatbot, making the crossover point roughly 83 users to be profitable.  You can set your price to whatever you think is appropriate.

How long does it take to set up my expert chatbot?  Once you provide all the training material and the domain name you'd like to use, we can deliver your chatbot within 5 business days.

Who is the ideal candidate for an expert chatbot? Anyone who has a large amount of private content.  In particular, anyone who has content designed to train humans.

Why do you charge for the initial consultation?  Charging for the initial consultation ensures we dedicate our expertise to clients who are genuinely committed to integrating AI into their business. This approach prevents inflating costs for dedicated clients by offsetting the time spent with those merely exploring options. When you consult with us, you’re investing in a focused, professional discussion tailored to transforming your customer service into one of your business’s strongest assets.

Technical Questions

How does training a chatbot with custom data work? We use a secure process to input your data into the chatbot's training system, ensuring it understands and delivers accurate responses based on your specific content.

How do I ensure my chatbot remains accurate over time? We provide ongoing support to monitor and update your chatbot as needed. This includes refining responses, incorporating new data, and ensuring consistent performance.

Who are some of your clients?

AskProfBruce.ai

A custom chatbot for real estate professionals, AskProfBruce.ai answers questions on buying, selling, developing, and renting real estate.

  • Powered by ChatGPT, it’s trained on Bruce M. Firestone’s extensive library of books, essays, and training materials.
  • This subscription-based service is trusted by real estate agents, brokers, and investors across Canada and the U.S.
  • We built, hosted, and maintain the chatbot, including payment processing and user management services.

AskLen.info

Designed for business brokers and entrepreneurs, AskLen.info specializes in buying, selling, and valuing businesses.

  • Powered by ChatGPT, it’s trained on Len Krick’s comprehensive training materials.
  • It’s an essential subscription-based tool for brokers, business owners, and investors.
  • We developed, host, and manage this chatbot, including access control and payment systems.

If you have additional questions or want to explore how a chatbot could benefit your business, feel free to reach out to us at ExpertChat.Bot!